DIO office staff have now taken a working from home stance across all areas. If staff are needed to be in the office, they will require approval from their line manager. Routine and statutory maintenance will continue, and appointments will be booked for these as required. For helpdesk requests it is recommended to e-mail your local helpdesk rather than calling office numbers. Details for emergency call outs will be published to cover staff absence. Covid-19 cases are rising, and we must remain vigilant. When an appointment for repairs or march in/out has been booked all occupants must take precautions to:

Clean the required area before and after the visit. The workforce will clean up after themselves it’s just added protection for you and your family.

Please wearing face masks when communicating with the workforce. The workforce will be wearing face masks.

Please maintain a two-metre separation and only one member of the household is to escort the workforce.

Please keep other members of the household isolated away from the working area.

Allow staff clear routes and access to the required areas.