DAY 14 REPORT

Location *

Address of SSFA *

Date of Move in *

Full Name *

Rank *

Mobile Contact Number

Home Tel Number

Work Contact Number *

Email *

Please note: this needs to be regularly monitored in case of emergency

Application and Allocation of SSFA

This form must be completed within 14 days of Move In

Were you allocated a property according to your preferred area? *

Yes
No

If applicable, was any disability or special needs requirements catered for? *

Yes
No
N/A

Comments

Was the information provided on your property prior to your arrival to your satisfaction? *

Satisfactory
Unsatisfactory

Comments:

Was the correspondence and information you received understandable and relevant? *

Yes
No

Comments *

Did you visit the EJSU / DIO Web Site Housing Section and if so was the information relevant and helpful? *

Yes
No

Comments *

Please state why.

Prior to arrival did you make contact with your Housing Manager? *

Yes
No

Comments

Standard of the Property and Estate

Are you satisfied with the overall condition of your property? *

Satisfactory
Unsatisfactory

Are you satisfied with the fixtures and furnishings? *

Yes
No

Comments

Are you satisfied with the general facilities of the local area? *

Yes
No

Comments

Customer care

Prior to your arrival, when speaking to the Estate Manager, were they helpful and courteous?

Yes
No

During the move-in process, were you and your spouse (if present) treated considerately by the Estate Manager? *

Yes
No

Comments

Are you satisfied with the information and instructions you received on your property? *

Yes
No

Comments

Are you satisfied with the information and instructions you received on local services? *

Yes
No

Comments

Do you consider the housing pack received on move in helpful? *

Yes
No

Comments

Did you receive sufficient information regarding living in your new location from EJSU? *

Yes
No

Comments

14 day Move In Observations

This section is your opportunity to note any concerns that were not raised with your Estate Manager on move in.

Do you have an observation to make?

Customers are often unsure about what to include on this report. The best guidance is to include items that you have identified that were not picked up at your Move In, and that you do not wish to be charged for when it comes to your Move Out. This includes stains on carpets, chips in skirting boards and damage to kitchen units, etc. Do not include items that can be repaired, such as a dripping tap; again these should be reported to your maintenance helpdesk via www.ejsu.net/fault-reporting/

Room of observation