BFPO customers in EU locations are advised that mail which has been delayed over the past few weeks is starting to work its way through the system. Whilst, this is positive news, BFPO customers are further advised that this will take time to complete. BFPO anticipate that delays will endure for at least the next few weeks. Please be assured that we will continue to work tirelessly to find solutions.
BFPO customers should also understand that the BFPO Help Desk is currently receiving an extremely high volume of enquiries regarding delayed mail in EU locations. Whilst BFPO understand why customers are seeking information, at this time we ask customers, who are yet to receive mail due to the above delays, to please be patient and refrain from contacting us so all resources can be focused on the task in hand.