European Joint Support Unit

European Joint Support Unit

To provide Firm Base support to Service Personnel, civilians and their families serving with NATO, the EU and elsewhere in Europe and Turkey, in order to facilitate success on operations


shape and brussels

SHAPE and Brussels Medical Centre

We provide a full spectrum GP service in conjunction with Belgian, Defence and NHS specialists. Our clinical staff also visit Brussels for clinics and provide support to the Central European Practice. The facility leaflet is at the tab below.

Get in touch

SHAPE eConsult – Contact the practice with your admin or clinical query

SHAPE & Brussels Practice Leaflet
Meet the Team

Practice Manager
Mrs E Fuller

Senior Medical Officer
Lt Col N MacLeod

Dr A Ure

Senior Nurse
Mrs J Paterson

Specialist Physio
Mrs V Lack

Health Visitor
Mrs K Riley

Capt P Gimson

Pharm Tech
Sgt W Benza-Chofur

Patient Support Cell
Mme C Bausier
Mme D Dochot

Administrative Staff
Mrs J Cauldwell
Mrs E McAulay
Mrs E Owusu

Contact Us

SHAPE Healthcare Facility – UK Clinic Building 401, Rue D’Oslo, SHAPE, 7010 Maisieres, Belgium

Patient support and referrals: +32 (0)65 44 2071

Dispensary: +32 (0)65 44 5999

Practice: +32 (0)65 44 5824

Patient support: +32 (0)65 65 44 5824

Healix: +44 (0) 208 4817800

SHAPE eConsult – Contact the practice with your admin or clinical query

About Us

Opening hours:

Monday – Thursday: 0800 – 1700 & Friday 0900 – 1530

US facility including labs and x-ray 0800 – 1130 & 1300 – 1530 (closed for training 3rd Thurs morning each month)

Find us:

SHAPE: The healthcare facility is near the main shopping car park. For the UK section go through the main entrance then follow signs for ‘London’.

Brussels.  If you are coming to the Sterrebeek site we will pre-arrange your entry and you will require your passport. You can also apply for an ‘installation card’ through your NSE.

JF Kennedylaan 12, 1933 Sterrebeek

Reception: +32 (0)2 686 1515

Brussels UK clinics: Fridays and by arrangement


Symptoms which may be COVID-19 or +ve test – what should I do? 

UK update Jan 2022 


Isolate in accordance with current national and base rules.  


DO NOT attend a facility in person.  Make a phone appointment with your UK healthcare provider. (+32 6544 5824 or  You will be placed on a COVID clinic for a call-back and to plan testing +/- assessment. 

There are various options for testing now. This includes: UK-organised, SHAPE drivethru (for mild symptoms that do not require medical assessment) or testing in the HN.  Please DO let us know if you test +ve in the NHS or NATO/US system (for instance as a contact or while on leave) having bypassed the UK clinic.

Out of hours. If you have mild symptoms (or none) email us or call the next working day. Only if you need more urgent advice call our colleagues at HEALIX on+44 208 4817800. They will direct you to a route of assessment and/or let us know. If you are urgently unwell attend A and E or call 112.  

Results.  If a test is taken for symptoms in SHAPE you should expect a result between 24 and 72 hours, called through by one of the UK clinicians or the Prev med team depending on who organised it.  Symptomatic results are prioritised and are usually within 24 hours but may take a little longer if the on-site lab is busy. 


The HN authorities may call and advise on measures outside your base if you have tested positive on an external test (Rapid antigen or PCR).  

SHAPE orders directed those on base to call the Prev Med team to initiate contact tracing and obtain direction on SHAPE measures: +32 65 325336. This number may not be monitored constantly so please await a response to your voicemail if there is no answer.  

Those working in Brussels should follow local guidance and direction.  Please also note that actions on NATO or military establishments may differ from current UK or Belgian measures.  


You are requested to notify your line manager and your NSE of your absence (or WFH). There is a reporting form on if you prefer this method.  They may ask you to identify your movements prior to having symptoms to allow them to work with Prev Med or contact tracing should you test positive or they may refer you direct to the local contact tracing procedure.    Out of hours emergencies.  European Duty Field Officer on +32 479 911075  

Useful links: 

Belgian COVID info:    

NHS COVID info: 

SHAPE drivethru test booking:

Host Nation testing (needs activated: *Please ensure you have medical authorisation for a HN test or you will be liable for the bill yourself if it is charged.

EJSU NSE reporting form:

SHAPE contact tracing and COVID info:

Flu Immunisation

Winter immunisation update is here. The SHAPE and Brussels practice are running a flu program. For details please read the information here:

COVID Immunisation

COVID Immunisation SHAPE  – UK Update Jan 22  


The details of any immunisation undertaken in the host nation (including type, batch number and date of expiry) should be sent to your practice so we can update your NHS and Defence records. 


Primary Courses 

Anyone who is eligible and wishes to start or complete a primary course of COVID vaccine may make an appointment with the UK med centre or take up the Belgian offer.   

COVID-19 vaccination programme 

Third primary doses 

A very small number of people in the UK MoD population required a third primary dose of vaccine due to having a condition or taking medicines that affect the immune response. This third dose used an mRNA vaccine.  If you are in this group you should note that you will also be offered a booster (4th dose) three months from your third dose.   

Third primary COVID-19 vaccine dose for people who are immunosuppressed: JCVI advice 

Booster program 

All those over 16 who are more than 3 months from their primary course of COVID immunisation are eligible for a booster dose of one of the mRNA vaccines (Moderna/Pfizer).  

In addition the UK’s Joint Committee on Vaccination and Immunisation (JCVI) has advised that booster vaccinations should be offered to persons aged: 

•     12 to 15 who are in a clinical risk group or who are a household contact of someone (of any age) who is immunosuppressed 

•     12 to 15 years who are severely immunocompromised and who have had a third primary dose 

All adults should now have been offered a COVID booster at a DPHC clinic, in the host nation or in the UK.   Please email the practice if you have experienced any problems with access.  

NHS COVID booster information 


Primary courses 

Ages 12-17 

The UK advisors (JCVI) now advise (here) that those aged 12-17 may be offered two doses of the Pfizer BioNTech (Comirnaty) vaccine. Young people over 16 at greater risk of serious illness if they catch COVID-19 will need 2 doses of vaccine, 8 weeks apart and all other young people will be offered 2 doses of vaccine 12 weeks apart. 

The Belgian healthcare system has been offering two doses of Pfizer at a minimum of a 3 week interval since last Autumn and many children have taken up this offer already.  

Ages 5-11 

UK: Following extensive assessment of the risks and benefits of vaccinations for 5 to 11 year olds, including analysis of clinical trial results and real-world international data, the JCVI has updated its advice for this age group: 

In the UK, children aged 5 to 11, who are in a clinical risk group or who are a household contact of someone (of any age) who is immunosuppressed, should be offered a primary course of vaccination.  This is with 2 x 10-microgram doses of the Pfizer-BioNTech COVID-19 vaccine (a third of the adult dose), with an interval of 8 weeks between the first and second doses. 

Further advice regarding COVID-19 vaccination for other 5 to 11 year olds will be issued in the UK in due course following consideration of additional data relevant to this age group, and on the Omicron variant more broadly. 

COVID-19 vaccination: resources for children and young people 

JCVI statement, August 2021: COVID-19 vaccination of children and young people aged 12 to 17 years 

Host Nation offers    

In Belgium and many other countries in Europe there is already an offer to the parents of children in the 5-11 age group.  The primary course of vaccination for all in this age-group is also with a third of the adult dose of Pfizer vaccine, but with an interval in Belgium of at least 3 weeks between the first and second doses. 

Like the UK, European nations found their decisions on child immunisation on extensive assessment of the risks and benefits by the European Medicines Agency (EMA) and national health authorities. We have seen throughout the pandemic that aspects of the immunisation program and response to COVID differ. 

Individual preferences; the host nation offer; and the residency and registration status of the child will all play a part in family decisions on whether to take up an offer in your country of residence.  

MoD position:  JSP 950, Leaflet 7-1-1 (linked on ModNet here): So long as the HN-provided vaccine is compliant with the EMA/FDA/MHRA conditions of authorisation an individual (or the person with parental responsibility) can accept the offer of a HN vaccine under the principles of informed consent (noting that children aged 16-17 are often competent to give their own consent).  

In making your decisions, it is also worth highlighting that MoD staff have no authority to move ahead of the NHS program so your medical centre cannot, for instance, offer immunisations in line with the Belgian program.   

School travellers 

We understand that differing approaches to immunisation and certification between the UK and other nations creates challenges for those who live or travel between two regions (in particular children who are at school in the UK). This has broadly been resolved for over 12s since the UK decision to offer these children 2 doses.  

Please email the practice if the inability to obtain immunisation for 5-11 year olds in the UK affects their ability to travel to you or attend school.   

Certification – Children 

Fully vaccinated 12 to 15 year olds are now able to access a NHS COVID Pass letter for travel including an internationally recognised 2D barcode. The COVID Pass letter is valid for 30 days and may take 7- 14 working days to be delivered. It can be ordered by calling 119 or 0300 311 22 33  or via the website NHS.UK.  

Obtaining app in Belgium is an advantage for those who have obtained immunisation in the HN. 

Certification – over 16 

To download an NHS certificate of vaccination you may create an NHS online logon at .

The certificate may then be downloaded at 

·  This is NOT the App 

·  Use a personal device with camera access. 

·  You will be asked to validate the account with a form of British ID 

·  If asked for a postcode, use the BFPO equivalent postcode BF1 2AG   

·  You will need to re-download a new code each 30 days.