European Joint Support Unit

European Joint Support Unit

To provide Firm Base support to Service Personnel, civilians and their families serving with NATO, the EU and elsewhere in Europe and Turkey, in order to facilitate success on operations

CENTRAL EUROPEAN PRACTICE (CEP)

Welcome to the CEP…….

The Central European Practice (CEP) is an administrative Medical Practice co-located with EJSU Headquarters in SHAPE Belgium.

The CEP is part of the Defence Primary Health Care (DPHC) organisation and although the practice is administrative in nature it is classified as, and carries out all the functions of, a normal Medical Practice.

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Services

Immunisations

We recommend that patients ensure that they are up to date with all routine vaccinations and any additional requirements for you assigned country appropriate to their age and any other medical conditions prior to arrival in post. Dependants are able to gain the necessary vaccinations at a Service Families Practice when registering as a temporary patient free of charge. Further information about this service can be found in DPHC Guidance Note 26/17 dated Aug 17 (please contact the CEP if unable to obtain a copy). If no Service Families Practice is nearby please arrange your vaccinations via your local Primary Health Care Provider and claim the costs back via the MOD (see prescription and medical costs section).

Once in post, Service Personnel will be informed by the CEP of any vaccinations required as per Military Medical Guidelines. Service Personnel must inform the CEP of any vaccinations they receive whilst in their host nation.

Parents should note that the childhood vaccination schedule for your host nation may differ to that of the UK, in some cases vaccinations may not be available in your host nation and vice versa.  The MOD will pay for any top up vaccinations to the UK schedule but will not authorise or fund travel to the UK to have vaccinations done. Further information on vaccination schedules can be found via the European Centre for Disease Control at http://vaccine-schedule.ecdc.europa.eu/Pages/Scheduler.aspx

Physiotherapy

Once you have received a referral for physiotherapy from the Host nation GP, Healix should be informed and will provide you with a note of authorisation or link you to a provider with whom they have an invoicing relationship so that you can proceed with treatment. 

Please ensure you have obtained an authorisation letter prior to commencing physiotherapy treatment so that you do not become liable for the bill.

Healix will undertake a clinical review of the indication for therapy and then sessions will be authorised. Typically, this will be reviewed after 5 sessions and a report from the treating therapist is required to authorise further sessions.  The CEP will also be involved if there is any concern about a lack of progression or occupational implications for military personnel.  

For military personnel, occupational health is a factor and commonly the CEP will offer a UK regional rehabilitation Unit referral and involve a GP to ensure the serviceperson is appropriately graded.  

Referrals

The CEP and Healix will ensure, where practical, your healthcare is safe, effective and relevant. Secondary Health Care will be benchmarked to NHS England standards and NICE guidelines. This may not be achievable in some overseas locations and when treating some conditions and Occupational Health circumstances dictate as such return to UK may be required. Healix will liaise with the military medical authority regarding an individual’s situation. The military medical authority is the Senior Medical Officer EJSU a senior military GP and if necessary, the chain of command will also be involved as it may require authorisation for any travel and subsistence costs. 

Whilst patients will be routinely referred to a Secondary Health Care provider in country, they also retain the right to be referred to an NHS facility in the UK. 

Travel – GHIC

All CEP patients should obtain an GHIC card to cover travel through Europe and during transit to and from the UK.   

Application for the GHIC card can be made directly at https://services.nhsbsa.nhs.uk/cra/where-will-you-live  or calling 0044 (0) 300 330 1350. The GHIC cards are free of charge, you can apply or renew a card via the official GHIC online application form. Beware of unofficial websites, which may charge if you apply through them. The card is not an alternative to travel insurance if you go on holiday or engage in certain activities (See Section 3.3). It will not cover any private medical healthcare or costs, such as mountain rescue in ski resorts, being flown back to the UK, or lost or stolen property. Therefore, it is important to have both an GHIC and a valid private travel insurance policy. Some insurers now insist that you hold an GHIC and may waive the insurance policy excess if you have one. 

Parents of newborn children in country should contact the GHIC overseas healthcare team on 0044(0)191 218 1999 who will arrange for the child to be covered by GHIC. 

You should use your BFPO address when applying or amending GHIC card details as this clarifies entitlement. 

GHIC or existing EHIC card is only valid while in an EU country, GHIC is not valid in Turkey, Norway, Iceland, Liechtenstein and Switzerland. The GHIC may become valid in more countries in the future it is always good to check before travel.  

Woman’s Health – Cervical Screening

Qualifying patients are encouraged to have Cervical Screening conducted in the UK prior to taking up post. When in host nation patients can choose to have a test done there and ensure that the result is passed to the CEP for inclusion in the patient NHS record.

Our Team

Central European Practice Telephone +32 (0) 6544 2280
Email:  UKStratCom-DMS-DPHC-EJSU-CEPGrp@mod.gov.uk

Healix Telephone +44 (0)20 8481 7800
Email healthline@healix.com

Practice Manager
WO2 Pete Thomson

Deputy Practice Manager
Cpl Jamie Dickinson

Business Support
Ceri Laycock

Healthcare Coordinator Brunssum
Maxine Smith

Healthcare Coordinator Ramstein
Susan Soles

Healthcare Coordinator Bavaria
Hans Felder

Finance Administrator
Victoria Hobby

Contact Us
Central European Practice (CEP) Telephone+32 (0) 6544 2880
EmailUKStratCom-DMS-DPHC-EJSU-CEPGrp@mod.gov.uk
Medical Claims

Medical Claims and Invoices

If you attend a medical appointment and there is a cost included, where possible ask the provider for an invoice. This can then be sent electronically to UKStratCom-DMS-DPHC-EJSU-Fin@mod.gov.uk and the provider will be paid directly. There is no further action required by the SP / patient.

If the appointment has been arranged /approved through Healix and you receive an invoice please forward onto UKStratCom-DMS-DPHC-EJSU-Fin@mod.gov.uk for action.

If you pay for your medical treatment / prescription and need to reclaim costs via JPA, please complete a Fin07 located on this page, this needs to be signed by the SP (this can be electronic) and then send it with proof of payment direct to UKStratCom-DMS-DPHC-EJSU-Fin@mod.gov.uk  –  a JPA claim code and UIN will then be issued so a claim can be inputted onto JPA by the SP. The authorisation code is to be used in the justification box on JPA no further information is required.

All enquiries regarding medical finance should be sent to UKStratCom-DMS-DPHC-EJSU-Fin@mod.gov.uk

Appointments

CEP eConsult – Contact the practice with your admin or clinical query

CEP Attend anywhere – Video Consult