European Joint Support Unit

European Joint Support Unit


Joint Casualty Compassionate Cell (JCCC)

JCCC 24/7 +44 (0)1452 519 951

Armed Forces Service Personnel – What you need to do:

  • Update your Next of Kin and Emergency Contact details on Joint Personnel Administration (JPA)
  • Make a will and enter details of the will’s location on your JPA record
  • Circulate the JPA P001 (a credit card sized form that can be obtained from your NSE or Welfare) to your family and friends.  This card should contain your details (rank, name, service number).

Families and loved ones – What you can do to prepare:

Encourage the serving personnel to update the next of kin, emergency contact and will details on JPA

Ask the serving personnel for the JPA P001, a card which provides details about who to call in an emergency

Useful information to give the JCCC when you call:

rank, name, service and unit

service number

date of birth

details of the compassionate case

Useful Resources
The JCCC Virtual Contact Card

Should your family need to contact the Joint Casualty and Compassionate Centre (JCCC), the JCCC Virtual Contact Card allows you to store the JCCC’s 24/7 telephone number and contact details in your smartphone along with your Service Number to help JCCC assist them in the event of an emergency.

Once downloaded, you can open the JCCC Virtual Contact Card in your contacts and edit it to include your Service Number. This contact can then be saved and shared with your family to give them the information they need if they have to contact us.

All you need is your smartphone. Open this page on your mobile device and download the JCCC Virtual Contact card.

The format of the JCCC Virtual Contact Card may vary depending on your device and operating system. Older devices may not support vCard files.

Always remember to keep your personal data on your mobile device safe with a password and/or biometric authentication.

Download the JCCC Virtual Contact Card: