European Joint Support Unit

European Joint Support Unit

To provide Firm Base support to Service Personnel, civilians and their families serving with NATO, the EU and elsewhere in Europe and Turkey, in order to facilitate success on operations

OPSMART

OPSMART – Delivering Mental resilience training and Army mental health awareness

EJSU is offering two discreet products as part of OPSMART at this time:

Mental Resilience Training (MRT)

Conversation and Listening Life Skills (CALLS)

Please be aware you cannot access this training from a MODNET computer.

Mental Resilience Training (MRT) – All Ranks

Delivery Method:  Zoom only

Product:  Mental Resilience Training Workshop.

Duration:  3 Hours

Content:  The aim of this workshop is to:

·         Improve unit/individual’s use of mental resilience skills and knowledge

·         Understand and recognise the causes to poor performance

·         Encourage peer support in coaching and mentoring

Teach psychological skills to improve and maintain mental fitness

Numbers:  Min 50 – Max 500 personnel – mix across all ranks

Conversation and Listening Life Skills (CALLS)

Conversation and Listening Life Skills Training.  Delivered via zoom at this time.  An email will be sent in advance for personnel to register for the workshop; once registered the link to training will be sent out with the Zoom password and meeting ID attached. Zoom can be viewed on any tablet, smartphone or laptop using a personal civilian email address.

4A – Conversations with Individuals in Emotional Distress Webinar – 45 min online

·         Up to 250 participants (Zoom Maximum number)

·         Aimed at all personnel who do not manage the day to day management of personnel or are involved in welfare.  

·         It gives individuals the basic skills needed have a conversation with someone in emotional distress.

·         Q&A is available at the end of the webinar.

·         Topics covered:

o   Basic understanding of communication

o   Signs of distress

o   Active Listening

o   How to engage with, support and signpost an individual in emotional distress

4B – Conversations with Individuals in Emotional Distress Workshop – 90 min online

If you have completed 4A Webinar there is no need to complete 4B Workshop

·         No more than 12 participants (to enable full participation in discussions)

·         Aimed at the CoC – anyone who may be involved in a conversation with an individual in distress occasionally but who isn’t involved in the day to day management/welfare area. Officers/SNCOs (generally).

·         It gives individuals the basic skills needed to manage and have a conversation with someone in emotional distress.

·         Workshop is interactive with discussions and questions throughout.

·         Topics covered:

o   Basic understanding of communication

o   Signs of distress

o   Active Listening

o   How to engage with, support and signpost an individual in emotional distress

4C – Conversations and Listening Life Skills – 2 x 4 ½ hr online Course

For Commanders and Adjutants

·         Max number 6 (need to be in groups of 3)

·         Aimed at those in the CoC involved in the day to day management of personnel such as Subunit OCs, Subunit 2ics, CSM/SSMs, SNCOs, Unit Welfare Staff

·         It gives individuals the more advanced skills needed to engage with someone in emotional distress.

·         Topics covered:

o   Identifying and gauging emotional distress and health

o   How the brain processes/deals with distress & emotions

o   How to support an individual in extreme emotional distress

o   How to use different communication styles to facilitate a conversation and provide the right support

o   Advanced Active Listening Skills

o   How to engage with, support and signpost

o   How to manage a conversation

o   Information to ensure that the listener has a positive affect

·         Skills Practise using specific role play scenarios

·         Course is assessed and for those who successfully meet the ASTRAT a JPA Competency is awarded.

To register your interest on any of these training course please follow the link below to our online survey. Please note that this survey is hosted on The Defence gateway and you will need you DG login and password.

Training Registration Form – This link only works in Google Chrome on MODNET